Singapore retail experiment
The five-minute account
One connected prototype, from customer application to colleague review.
Latest · v5Mobile appSimpler HSBC profile reuse and clear application updatesLatest · v2BackendCases, human workbench, performance and process configuration
Previous versions
Mobile app v4Introduced the dynamic plan, fresh checks and connected human review→Mobile app v3 · videoAdded the film landing and animated account welcome→Mobile app v3Profile reuse and a classic carousel landing→Backoffice v1Previous case timeline and control tower→Design lab · A/B/C35-screen comparison→Current design v2Concise structured journey→Current designEstablished app design→Original timed journeyFirst five-minute version↗HTML conceptOriginal sketches made interactive→